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Learning & Development Facilitator

Nurse
Management

Training
and Assistance

PTO, Holidays
and Benefits

Apply Online
Today!

This position involves training registered nurses in performance of a travel health consultation which is intended to provide health advice and information regarding travel health safety to international travelers. The Consultation Trainer supports the company’s effort to drive outstanding training execution and continual innovation within the training space.

This position combines training with coaching to help develop new hire skills and confidence levels for employees. The position interacts with various functions within the Training Team and the Clinical Operations Team.

Responsibilities and Duties:

Listening to new RN hire consultations and helping the new hire gain proficiency and confidence in their travel health consultation.

Work with the Training Department to get the training schedule for all New Hire trainees.

Facilitation of online/remote scheduled training sessions for new hire staff.

Facilitation of online/remote scheduled training sessions for existing staff who require additional or ongoing training sessions.

Update records and information in the Learning Management System (LMS) for scheduled employees.

Maintain and update information in the PassageWare (Electronic Health Record) system for employee training sessions, including; creating fake apts in the system for the new hire to utilize, ensuring that the training appointments are closed correctly, and ensuring that the new hire has properly charted the appointment correctly in the system.

Evaluate employee performance to gauge where skills are lacking.

Provide feedback and coaching for trainees on how to improve their performance.

Conduct reporting on employee progress and performance.

Communicate training needs and online resources. Identify which skills new nurses struggle with the most and suggest changes to training to mitigate the struggle with specific skills.

Conduct surveys to gauge the effectiveness of programs

Communicate with In-Clinic Trainers and other key stakeholders regarding employee performance.

Work with Subject Matter Experts to create new training scenarios

Evaluate trainee performance for gaps in the training program and make recommendations to improve overall training experience

During downtime, observe “top performing” nurses to identify and document story-telling and objection handling “best practices”.

Actively engage in retention activities (encourage nurses, why vaccines work, best qualities of work)

Other duties as assigned

Requirements and Skills:

2-5 years of experience in Training and Development, or Clinical Experience, or Sales Experience

Experience managing and facilitating virtual training, both individually and in group settings

Technology-proficient, including but not limited to MS Office, Google Suite, and Web Conferencing Systems

Familiarity with conducting a Needs Assessment (preferred)

Familiarity with QA principles and standards (preferred)

Aware of adult learning principles and facilitation.

Ability to communicate effectively across departments, and with clients internal and external

Engaging presenter and speaker

Ability to multi-task and think critically

Ability to organize and manage multiple tasks

In-Office location at Corporate Headquarters

Requires the ability to sit or stand for extended periods of time.

Ability to work independently in an office environment.

Bending, stooping, reaching, twisting, lifting, pulling, pushing, and moving items.

Requires the ability to lift up to 30 lbs. without assistance.

What We’ll Give You:

A place to be yourself and have fun

A team that appreciates and values your contributions

A nimble business environment with the opportunity to grow and make a difference

Flat organization to encourage efficient decision-making and creativity

Comprehensive healthcare plans, including dental and vision

Company paid HRA contribution

Medical FSA and Dependent Care FSA

Disability and life insurance

Employee assistance plan

401K Program

Flexible paid time off

Flexible work life balance and culture dynamic

Flexible work arrangements available for suitable employee

On-site coffee shop with monthly per diem

Career development and training

Healthy food and snacks (and sometimes donuts)

Customized workspace

And more!

Submitting an Application:

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It is the policy of CHIS to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability, or veteran status.

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I certify that the information provided on this application is truthful and accurate. I understand that providing false or misleading information will be the basis for rejection of my application, or if employment commences, immediate termination will be the result.

I authorize Passport Health to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.

If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, the employment relationship will be “at-will.” In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause. With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose and for reasons of my choice. Similarly, my employer will have the right. Moreover, no agent, representative, or employee of Passport Health, except in a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, has the power to alter or vary the voluntary nature of the employment relationship.

I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.

I authorize CHIS to contact former employers and educational organizations regarding my employment and education. I authorize my former employers and educational organizations to fully and freely communicate information regarding my previous employment, attendance, and grades. I authorize those persons designated as references to fully and freely communicate information regarding my previous employment and education.

If an employment relationship is created, I understand that unless I am offered a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, the employment relationship will be “at-will.” In other words, the relationship will be entirely voluntary in nature, and either I or my employer will be able to terminate the employment relationship at any time and without cause. With appropriate notice, I will have the full and complete discretion to end the employment relationship when I choose and for reasons of my choice. Similarly, my employer will have the right. Moreover, no agent, representative, or employee of CHIS, except in a specific written contract of employment signed on behalf of the organization by its Vice President of Operations, has the power to alter or vary the voluntary nature of the employment relationship.

I HAVE CAREFULLY READ THE ABOVE CERTIFICATION AND I UNDERSTAND AND AGREE TO ITS TERMS.

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Learning & Development Facilitator

Responsibilities and Duties:

Requirements and Skills:

What We’ll Give You:

Submitting an Application:

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Employment History

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THE EXISTENCE OF A CRIMINAL RECORD DOES NOT CONSTITUTE AN AUTOMATIC BAR TO EMPLOYMENT UNLESS RELEVANT TO THE TYPE OF EMPLOYMENT

Equal Opportunity Employment Policy

Certification of Application